Shipping Policy

Order Processing:

All orders will be processed within 1-2 business days of receipt, excluding weekends and holidays.
Orders received after 13:00 PM (local time) will be processed on the following business day.
We strive to process and ship orders as quickly as possible, but please note that processing times may vary during peak seasons or promotional periods.

We offer flat-rate shipping for both domestic and international orders. If you need a custom shipping option, please contact us prior to placing your order.
The estimated delivery time will depend on the shipping method chosen and the destination. Usually, it takes 7-10 days for Europe and 10-12 days for overseas.
Once your order has been shipped, you will receive a confirmation email with tracking information, allowing you to track your package’s progress.

Shipping cost is 8 USD flat rate for all destinations worldwide.
We may offer free shipping promotions on certain orders or for specific regions. Such promotions will be clearly stated on our website.

We ship worldwide from GR/Europe. Please note that additional customs duties, taxes, or fees may be imposed by the destination country’s customs office.
Any additional charges for customs clearance are the responsibility of the recipient. We recommend contacting your local customs office for further information.

Once your order has been shipped, you will receive a tracking number via email.
You can track your order by visiting the carrier’s website and entering the tracking number provided.
Please allow a few hours for the tracking information to be updated after receiving the tracking number.

If you need to modify or cancel an order, please contact our customer support team as soon as possible.
Once an order has been shipped, modifications or cancellations may not be possible. However, we will do our best to assist you.

In the event that a package is undeliverable due to an incorrect address provided by the customer or refusal of delivery, the customer will be responsible for any additional shipping charges incurred.
If the package is returned to us, we will contact you to arrange a reshipment. Additional shipping fees may apply.

We take utmost care in packaging and shipping your orders. However, if a package is lost or damaged during transit, please get in touch with our customer support team asap.
We will work with the shipping carrier to initiate an investigation and resolve the issue as quickly as possible.